FAQ & Contact

Sensory Play FAQs

What are sensory kits and sensory fillers?

Sensory kits and fillers are hands-on play activities designed to encourage creativity, imagination and learning. Sensory play helps develop fine motor skills, language, problem-solving and self-regulation while providing engaging, open-ended play experiences.

What are sensory fillers made of?

Our sensory fillers may include dried rice, pasta, chickpeas, beans and other food-based materials. Some products may contain wheat or egg.

Fillers are coloured using non-toxic acrylic paint, liquid watercolour or food colouring. Colours may vary slightly between batches.

For play only. Not for consumption. Do not mix with water.

What is the target age group?

Our sensory kits and fillers are recommended for children ages 3+. Adult supervision is always required, especially for children who still mouth objects.

Warning: Choking hazard. Contains small parts. Not for consumption.

How long do the sensory fillers last?

With proper care, sensory fillers can last for years. Store them in an airtight container away from heat, moisture and direct sunlight.

Wash hands before play and inspect materials regularly for wear.

Can I purchase refills?

Yes! Most of our sensory fillers are available in multiple sizes, making it easy to top up your favourite sensory bin or create a brand-new play experience.

How do I clean up sensory fillers?

For easiest cleanup, place a sheet, tray or tablecloth underneath your play area. Most fillers can be quickly scooped back into their container for future use.

Potion Kit FAQs

What are potion kits?

Potion kits are hands-on sensory activities that let children mix, fizz, pour and create magical potions using safe, non-toxic ingredients. They’re designed to encourage creativity, imaginative play and confidence.

Each kit contains enough materials for approximately two children.

What are the ingredients?

Our potion ingredients are non-toxic, eco-friendly and include biodegradable glitter.

Ingredients may include baking soda, citric acid, Epsom salts, natural botanicals, colourants and fragrance oils. A complete ingredient list is included with every kit.

Please wash hands after use and supervise children during play.

What is the target age group?

Potion kits are recommended for ages 4+ with adult supervision. Older children, teens and even adults love creating magical potions too!

Warning: Contains small parts. Not intended for consumption.

What to do with the potion when you are finished?

Finished potions can be poured down the sink, into your green bin or outdoors in a suitable area. All ingredients, including the glitter, are biodegradable.

Want to keep a favourite potion? Strain out flowers or natural elements and store the liquid in the included bottles with lids.

You can continue the fun by creating new potions using water, baking soda, vinegar or lemon juice.

Can the materials be used in the bath?

No. While some ingredients are commonly used in bath products, our potion kits are designed for sensory play only and have not been tested for bathing.

How long do potion kits last?

When stored in a cool, dry place, unopened potion ingredients will last for many months. Once opened, keep powders sealed and liquids tightly closed for the best experience.

Playdough FAQs

What are playdough kits?

Our handmade playdough kits encourage creativity, imaginative play and fine motor development. Each kit includes soft, non-toxic playdough and themed accessories that inspire open-ended play for hours of fun.

What is the target age group?

Playdough kits are recommended for ages 3+ with adult supervision.

Contains small parts. Not intended for consumption.

How to store?

For the longest life, store playdough in an airtight container or zip-top bag in a cool, dry place.

For the best texture, use within 2 months, although it can last 6 months or longer with proper care.

If the playdough becomes dry, knead in a few drops of water until soft again.

What are the ingredients?

Ingredients: Flour, salt, cream of tartar, vegetable oil, water and food colouring.

Our flour is heat-treated before making the playdough for added safety.

How do I clean up playdough?

Playdough is easiest to clean once it has dried. Simply allow any small pieces to dry completely, then sweep or vacuum them up.

Shipping Questions

Do you offer local pick up?

Yes! We offer free local pickup in Lethbridge, AB. Simply select “Local Pickup” at checkout. You’ll receive an email with pickup details once your order is ready.

What is your turnaround time?

Most orders are ready within 3–5 business days. As each item is handmade to order, turnaround times may vary depending on the size and complexity of your order.

What is the delivery time?

Once your order has shipped, estimated delivery times are:

• Alberta: 1–2 business days

• BC, Saskatchewan & Manitoba: 3–5 business days

• All other Canadian provinces: 5–9 business days

Please note these are estimates and may vary during holidays or peak shipping periods.

What is the cost for delivery?

Shipping costs are calculated at checkout based on your delivery address and package size.

What shipping carriers do you use?

We ship using trusted carriers including Canada Post, UPS and Purolator. Orders shipping to PO Boxes will be sent via Canada Post.

Do you ship outside of Canada?

At this time, we only ship within Canada.

Can I track my order?

Yes! Once your order has shipped, you’ll receive an email with tracking information so you can follow your package every step of the way.

Refunds

Returns and Exchanges

Due to the handmade nature of our products, we do not accept returns, exchanges or cancellations.

If your order arrives damaged or you receive the incorrect item, please contact us within 48 hours of delivery through our Contact Page. We’ll be happy to work with you to make it right.

Cancellation

As each order is handmade, we cannot accept cancellations once production has begun.

Digital Downloads

Digital products are non-refundable once purchased.

Still have a question?

I’d love to help!

Whether you have a question about a product, need help choosing the perfect sensory activity, or have a custom order in mind, feel free to reach out.

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  • 📍Lethbridge, AB
  • 💬 Looking for a custom order? We’d love to hear your ideas!